Parent-managed vs self-managed student accounts

How to add children to your account and when students can manage their own.

Students can be parent-managed or self-managed.

Parent-managed

Parents add student profiles from My students. You book services, see progress and receive all communication. Students under 13 must be parent-managed.

Self-managed

Students 13 and older can create their own account. If they are under 18 we ask for a parent or guardian email so we can share important updates.

Information we ask for

  • Name and grade
  • School (optional)
  • Learning supports such as IEP, 504 or ELL (optional, helps us prepare)
  • Guardian consent
Was this helpful?Updated Oct 1, 2026