Knowledge base

How can we help?

Step-by-step guides to make the most of BasicsConnect, our services and our channels.

Create your account, choose your role and find your way around.

2 articles

Sign-in, verification codes, passwords and profile settings.

2 articles

Manage student profiles, parent-managed accounts and progress.

1 articles

Book meetings, purchase services and manage your sessions.

2 articles

Payments, receipts, invoices, refunds and disputes.

2 articles

1 articles

Make the most of our YouTube channels and podcasts.

1 articles

Organization accounts, partner portals and integrations.

2 articles

Still need help?

Free support for everyone, plus priority support when you need a faster answer.