Signing in and verification codes

How email verification and optional sign-in codes keep your account safe.

We verify your email with a six-digit code when you sign up. Codes expire after 10 minutes and can be tried up to five times.

Two-step sign-in

Turn on email sign-in codes in Profile & security to require a code each time you log in.

Did not get a code?

  • Check spam or promotions folders for mail from mail.basicsconnect.com.
  • Wait one minute before requesting another code.
Was this helpful?Updated Oct 1, 2026